Shipping policy

4. Deliveries

a. Deliveries are from Wollongong NSW Australia or are direct from Guangdong Province China depending on order quantity, type and customers’ requirements. If direct from China then the cost would be determined based on the shipping method chosen. Local shipping is not included in the final price unless specified

b. Shipping Insurance can be added to your order upon request as Minleon Australia and New Zealand can not be held responsible for shipments that are lost, damaged or delayed. Minleon Australia will do its best to assist in ensuring your shipment is delivered on time and will assist in any disputes or issues due to bad delivery performance from the shipping company used.

c. Unless definite fixed delivery dates or a definite period of delivery are expressly agreed in writing in individual cases, the dates or periods of delivery quoted shall be regarded as guidelines which Minleon Australia and New Zealand will endeavor to comply with. 

d. Exceeding these dates or periods shall not constitute any default on the part of Minleon Australia and New Zealand. 

e. Alternatively, in the event that delivery dates / delivery periods are expressly agreed, the delivery period shall commence upon dispatch of the order confirmation, however not before the documents, permits and approvals to be furnished by the contracting party are to hand and an initial 50% deposit has been received. The remaining 50% is to be received before final shipping. 

f. The delivery period shall be regarded as complied with provided that, prior to its expiry, the contracting party shall have been notified that the delivery item is ready for dispatch. 

g. The delivery period shall be appropriately extended in cases of force majeure such as e.g. industrial disputes, in particular strikes and lockouts, fire, flood, want of energy, raw materials or process materials, official injunctions or other impediments for which Minleon Australia and New Zealand is not responsible. 
This shall likewise apply in the event that such circumstances afflict subcontractors to Minleon Australia and New Zealand. 

h. Should Minleon Australia and New Zealand be in default in the performance of the service it has committed to deliver, the contractual partner’s claim for compensation shall be governed, mutatis mutandi, by section 8 of these terms and conditions. 

i. In the event that dispatch is delayed at the request of the contracting party, following notification that the goods are ready for dispatch the costs incurred in storage will be billed to the contracting party; in the case of storage at Minleon Australia and New Zealand or Minleon China works there will be a charge of five (5) percent of the invoice value for each month of storage unless otherwise agreed in writing by Minleon Australia and New Zealand. Over seven (7) days of delay to dispatch will be considered as one (1) month. 

j. Minleon Australia and New Zealand reserves the right, should the manufacturer or supplier change the design and shape or change the scope of the delivery or vary the colour tone up to the time of delivery, to change the order provided however that such changes and variances are reasonable from the point of view of the customer, due regard having been paid to Minleon Australia and New Zealand interests.